Staff and providers earn consistent praise for knowledge and approachability. Most men report energy, mood, and lab improvements within months on testosterone therapy. One hiccup: the clinic doesn't verify insurance coverage before a first appointment, and cannot legally serve Medicare patients, which one reviewer discovered on arrival. The team responds personally to concerns.
Patients consistently report substantial weight loss results, particularly on semaglutide, combined with genuine care from staff (Jessica, Laura, Robin named) and Dr. Capasso. Hormone therapy, Botox, and facials draw repeat visits; one dated complaint flags a Saturday closure despite advertised hours. Evidence is strong but limited to review text only.
No customer reviews are currently available for this business. AARX Weight Loss Jacksonville is based in Loretto and lists custom weight loss programs, Semaglutide, Tirzepatide, and nutrition coaching via their website.
Rae and the core team build loyalty with a hands-on, listening approach. Patients across two years consistently praise natural outcomes from injectables, laser work, and facials; the space itself feels clean and calm. A small minority report mishandled complications and privacy lapses, chiefly one incident where staff discussed a client's hooded eyes in front of another patient. Most regulars stay put. Courtney and Rae earn specific mention for explaining treatment logic and adjusting pace. Laser hair removal and Dysport injections show up frequently in recent praise. One visitor noted Groupon customers sensed a cooler reception on return visits, though the business did show compassion by granting a refund exception in a medical hardship case.
Last updated 2026-08-06