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Reset Lab

Updated 2026-08-06 · 497 reviewed · 150 listed · Scored from 104 Google reviews · How we rank ›

5.0(104) 92 composite score See reviews on Google ✓ Google-verified
Hormone Replacement Therapy
Reset Lab
Service
Hormone Replacement Therapy
Reviews
104

What recent reviews say

Every client mentions the same two things: Liz and Nicky, the standout staff members who spend real time explaining treatments and tailoring them to individual skin. The space itself is clean and calm, and nobody feels rushed through an appointment.

Facials dominate the praise, with clients reporting glowy, hydrated skin afterward. People also mention Botox results they're genuinely happy with and a welcoming atmosphere that keeps them coming back, often for over a year.

Praised for
  • attentive staff who explain procedures
  • clean, welcoming environment
  • named technicians (Liz, Nicky/Nikki) highly praised
  • personalized, unhurried service
  • visible skin and wellness results
skilled-injectornatural-looking-resultsfriendly-staffclean-facilityknowledgeable-staffgreat-resultsprofessional-atmosphereattentive-aftercareeasy-scheduling
Best for: People seeking personalized facials and injectables with staff who take time to explain and listen to concerns.

Strengths

  • Named technicians Liz and Nicky deliver personalized, unhurried care
  • Clients report visible skin improvement and lasting results
  • No pressure upselling, treatments tailored to individual needs
  • Clean, calming space with genuine client relationships

Worth knowing

  • Liz is praised repeatedly for facials, skincare expertise, and relaxing demeanor
  • Nicky/Nikki noted for detailed procedure explanations and patient, passionate approach
  • Clients report staff answer questions via text at any time
  • Multiple clients mention 1-year+ loyalty to Reset
  • Facials described as leaving skin glowy and hydrated
  • Botox results consistently cited as natural-looking and satisfying

How it compares

  • Rated 5 against a 4.89 average across the 145 hormone replacement therapy businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 99
Review volume 88
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
103
4
0
3
0
2
0
1
1

Common questions

Can I text the staff with questions?
Yes. Reviewers say staff answer questions via text at any time, and you can speak to any of the nurses.
How long do appointments usually take?
Staff do not rush you through. They take time to explain each treatment, listen to your needs, and adjust the service accordingly rather than rushing in and out.
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Patients consistently report feeling heard and understood by Desiree, the practitioner at Infinite Wellness. She takes time to explain options, listens to concerns with genuine care, and builds personalized hormone and wellness plans that deliver measurable results-family members mention significant weight loss and feeling years younger after treatment. Her approach stands out for balancing expertise with empathy: she reviews blood work carefully, considers the whole picture, and explains her recommendations clearly. Patients describe her as professional, friendly, and one of the best HRT practitioners they know, making them feel confident in their health journey from the first visit.

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Last updated 2026-08-06