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VIO Med Spa | Jacksonville

Updated 2026-08-06 · 497 reviewed · 150 listed · Scored from 134 Google reviews · How we rank ›

4.7(134) 85 composite score See reviews on Google ✓ Google-verified Publishes prices
Hormone Replacement Therapy
VIO Med Spa | Jacksonville
Service
Hormone Replacement Therapy
Reviews
134

What recent reviews say

Multiple clients return repeatedly to see specific injectors like Liz and Natasha, praising their technique and patience. Staff treat people as individuals rather than appointments. A minority report that deeper wrinkles showed minimal improvement despite significant spend, and one client found membership terms unclear at first contact.

Praised for
  • skilled and consistent injectors
  • knowledgeable and personable staff
  • attentive to client comfort and results
  • flexible scheduling and customer care
Watch-outs
  • limited results on deeper lines
  • unclear membership benefits communication
skilled-injectornatural-looking-resultsfriendly-staffknowledgeable-staffprofessional-atmosphereattentive-aftercare
Best for: People seeking reliable Botox and filler with a familiar injector, and those wanting customized facial treatments.
Think twice if: Clients over 50 with deep perioral lines should discuss realistic outcomes upfront; membership terms deserve clarification before signing up.

Strengths

  • Liz and Natasha draw clients back by name
  • staff go beyond standard service to fix scheduling errors
  • detail-oriented facial customization

Worth knowing

  • Liz is named by multiple clients as their go-to injector for Botox and fillers
  • Natasha specializes in Hydrafacial and is praised for customization and explanation
  • Tempestt also mentioned as a reliable injector
  • staff accommodated a client's booking error by canceling at another location and squeezing her in same day

What reviews say by service

injectables-botox-filler
Named injectors like Liz earn repeated clients; one client reported minimal visible results on deep perioral lines despite $1,400 spend and follow-up filler
iv-therapy-wellness
Hydrafacial clients praise customization and immediate glow; Natasha specifically commended for gentleness and explanation

How it compares

  • Rated 4.7 against a 4.89 average across the 145 hormone replacement therapy businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 82
Review volume 92
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
124
4
1
3
0
2
0
1
9

Common questions

Can I book with a specific injector?
Yes. Liz, Natasha, and Tempestt are each named by satisfied clients in recent reviews.
Do you offer a membership?
Yes. Their website lists ClubVIO memberships starting at $99/month for Founding and Signature tiers, and $169/month for Elite.
What if I have deep lines around my mouth?
Staff will work with you on a treatment plan, but one client reports that Botox and filler alone showed minimal results for deep perioral wrinkles in her 50s; discuss realistic outcomes and alternative options like microneedling beforehand.
Request a quote

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Patients praise Dr. Paul Busse for taking genuine time during appointments, listening closely, and explaining medical concepts clearly. He builds trust through thorough diagnosis and individualized treatment plans, with particular praise for his Botox work and attention to detail. Staff including Jeannette and Jennifer are noted as warm, professional, and attentive. One serious complaint involved phlebotomy failures on multiple visits, unauthorized billing attempts, and a $400 charge without completed lab work. Most recent reviews center on immigration medical exams and family medicine care.

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Hydro Med Spa
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Over two years, customers report rapid improvements from testosterone replacement: fatigue lifting within days, restored bedroom performance, and sustained energy gains. Dr. Travis Jeffords and his team (Larissa, Debbie, Tina, Asha, Christi) earn consistent praise for explaining options without pressure, gentle blood draws, and treatments that feel professional yet unhurried. Services span TRT injections, blood monitoring, facials with specialized skin knowledge, laser work, and IV infusions. Reviewers value seeing the same staff repeatedly and note competitive pricing for the expertise level. New patients often arrive from online providers seeking face-to-face care.

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Precision Medicine and Wellness by Elizabeth Bagan, APRN
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Patients report feeling emotionally and physically transformed within days of pellet therapy, citing restored mood, better sleep, and renewed energy. Elizabeth and her team excel at personalized care and natural-looking injectables, though one patient experienced a significant communication breakdown around lab work requests that forced her to switch providers.

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Last updated 2026-08-06