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Cell Renew Medical Spa Downtown

Updated 2026-08-06 · 497 reviewed · 150 listed · Scored from 587 Google reviews · How we rank ›

4.9(587) 90 composite score See reviews on Google ✓ Google-verified
Hormone Replacement Therapy
Cell Renew Medical Spa Downtown
Service
Hormone Replacement Therapy
Reviews
587

What recent reviews say

Most visits deliver a warm welcome, clear guidance from doctors and technicians, and results that keep people coming back. Staff take time to understand each person's goals rather than push unnecessary work; the facility itself is clean and inviting. One recent complaint flagged a billing mix-up over samples, suggesting front desk communication about pricing changes needs work.

Praised for
  • knowledgeable, patient doctor (Dr. Hernandez)
  • friendly, welcoming staff
  • comfortable atmosphere and beautiful facility
  • thorough explanation of treatments
  • skilled technicians (Gianna, Jaclyn, Natalia)
Watch-outs
  • poor communication about sample pricing policy change
  • unexpected charges for previously free items
knowledgeable-stafffriendly-staffskilled-injectorprofessional-atmosphereclean-facilityattentive-aftercarenatural-looking-resultspoor-communication
Best for: First-time clients and nervous patients seeking a calming, judgment-free consultation.
Think twice if: Staff may not always communicate policy changes clearly; confirm pricing for loyalty items before visits.

Strengths

  • Knowledgeable, patient doctors
  • Skilled technicians by name
  • No pressure toward upsells
  • Clean, beautiful facility

Worth knowing

  • Dr. Hernandez leads consultations and injection work
  • Dr. Mario performs Sculptura injections
  • Gianna handles laser treatments (underarm, full-body)
  • Jaclyn provides maintenance-focused aesthetics
  • Natalia offers facials and massage
  • Moxi and BBL laser equipment available
  • Facility noted as clean and beautifully designed

What reviews say by service

Hormone Replacement Therapy
No reviews specifically mention hormone replacement therapy; category may be directory-assigned.
injectables-botox-filler
Dr. Mario's Sculptura injections praised for comfort and custom results; Dr. Hernandez noted as thorough with injectables.
laser-skin-treatments
Moxi and BBL laser cited for skin tightening; underarm laser praised for skilled application by Gianna.

How it compares

  • Rated 4.9 against a 4.89 average across the 145 hormone replacement therapy businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 93
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
577
4
1
3
1
2
1
1
7

Common questions

Is it free to get samples?
Previously yes, but samples are now $10 each. Call ahead to confirm current pricing.
Which doctor or technician should I ask for?
Dr. Hernandez and Dr. Mario lead consultations and injections. Gianna specializes in laser work. Jaclyn and Natalia handle facials and ongoing care.
Do I need to worry about high-pressure sales?
No. Multiple reviewers noted they were never pushed toward unnecessary treatments and felt comfortable saying no.

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Hormone Replacement Therapy

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Last updated 2026-08-06